A customer had heard noises from her roof in the night. In the morning she went in to the roof space to investigate herself.
There was nothing obvious but she was concerned about a vent outlet going through the tiles, so she phoned pest control to get an inspection.
When we got there we pulled back all the insulation and found mouse droppings underneath. We baited around the areas that there was mouse activity.
As the customer was concerned about the vent we went on the roof to check to see if there was a possible ingress point through this vent (squirrels are a big problem in her area). We checked the full roof and found no tiles to be loose and no gaps that squirrels could get through.
A follow will be carried out in 2 weeks to see what takes we get from the mice.